Standards
Marco Trailers has remained a friendly, family firm since the late John Marsom started making bespoke trailers back in the 1960s. Thanks to his insistence on customer satisfaction through integrity, personal service and quality, the company’s reputation has grown steadily - and the business with it. With fresh challenges have come new techniques and materials, associating Marco Trailers now with a range of innovative products and an ever-broadening customer base. As the company evolves, our new generation management team of Howard (Managing Director) and Stuart (Sales Director) is ensuring their father’s fundamental traditions still apply. A sustained level of high profile, repeat business (of which we are especially proud) is testimony to the lasting value of these principles.
Responsibility
We recognise that customers invest in our skills and have high expectations of our products. We make a point, therefore, of understanding their objectives – strategic or functional – at the outset. That way we can give them the full benefit of our experience, from the specification of a unit through to advice on making the most of it in the field. A no-strings after-sales service and optional towing instruction are part of the same customer support ethic that we firmly believe distinguishes ‘Marco value’.
Success
A highly committed, hands-on management team, supported by a skilled and stable workforce (some members with many years’ service), makes up the Marco of today. Future prospects, both from our core business and new ventures, are positive.
Marco Trailers in brief:
- well-established, respected family firm
- customer-focused
- traditional values, modern methods
- versatile makers of trailers, motorised & static units, special projects
- specialists in innovative design and build
- successful history, promising future
To find out more, talk to Stuart – or any of our customers. Better still, visit us in Newhaven, East Sussex and see Marco in action. |
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